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Respond
- Respond to customers experience
- Take customer’s experience into account from end-to-end
- Unleash creativity at all level
- Ensure high ROI by empirical value delivery
- Create value in time by feeding not stuffing
Cover
- Fill the gaps in all communication layers
- Decide in time
- Lead the customer´s experience vision
- Know your customer
- Collaborate as a co-working entity
Learn
- Engage innovation
- Create value through learned artefacts
- Jam and Retro-inspect challenges
- Learn lessons as an assets for both personal and organizational development
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